AQIP (Academic Quality Improvement Program)

This project is to improve and organize college-wide assessment of the General Education Goals. The ultimate goal is to have every course at the college, transfer and occupational, involved in assessing student attainment of the college’s General Education Goals. The assessment activities will be integrated into the course content enabling the faculty to determine if students are mastering the goals. Individual course and college-wide reports will be prepared. Once the General Education Goals have been assessed within courses, the results will be examined holistically to gain a better understanding of how the curriculum facilitates the mastery of the General Education Goals

Leader: Carol Nelson

Members: John Avendano, Leah Adams-Curtis, Robin Berkley, David Cook, Jennifer Costa, Dorothy Dean, Scott Dunham, Brad Everett, Lani Greenway, Bill Hammer, Carol Holding, Kari Janecke, Janice Kinsinger, Ken Mellendorf, Jennifer Richrath, Diane Schulz, Paulette Sibrel

This action project is focused on improving the delivery of orientation to new Illinois Central College students, maximizing of the number of students who participate, and assessing the effect of student participation on student success. Fundamentally, and in line with the College’s Core Values and the Blueprint for the Future, this project’s goals are to optimize student success, enhance students’ goal attainment, maximize new student awareness of critical College services and resources, and increase student retention.

Members: Rita Ali, Nikisha Wright-Anderson, John Avendano, Margo Birkner, Bev Brucks, Janeil Davis, Michael Garcia, Patrice Hess, Janice Kinsinger, Mary Hohulin, Jackie Smith, Barb Thomas, Tena Ulbrich.

This project will assess student course needs and preferences with respect to duration, days/times offered and delivery mode. The team will identify changes that will increase student satisfaction with the course offerings, increase enrollment opportunities for students, and attract new students to pursue their ICC education.

Leader: Pat Schmillen

Members: Dr. Leah Adams-Curtis, Phillip Booker, Dr. Michael Boyd, Shirley Bowe, Jamie Jackson, Lynn Mauer, Becky Plowman

This project will develop and implement a customer service approach that surpasses customer expectations. Service is important to the success of those we serve (both students and fellow colleagues). The college strives to develop a culture that is more fully committed to customer service. The principal outcome of this project is to increase student satisfaction with customer service. The goal is to reach or exceed the national benchmark for student satisfaction (as shown by SSI results) by the 2008 academic year.

Leader: Cheryl Fliege

Members: Linda Barth, Michelle Blythe, Marge Clayton, Lea Ann Crawford, Doug Day, Bev Evans, Ellen George, Brent Goken, Guy Goodman, Lottie Gorski, Beth McClain, Brenda Ostrowski, Emily Peterson, Tammy Runyon, Pat Schmillen, John Vogelsang, Carrie Wolf, Tena Ulbricht.