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Blackboard Troubleshooting

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Discussion Board File Attachments [PDF] (updated 8/2011)
Files uploaded to Blackboard’s discussion forums by instructors or students result in “File not found” error messages. This guide shows you the correct two steps for successfully attaching a file.

Windows Security Dialogue Appears When Opening Attachments [PDF]
A Windows Security dialogue box appears, prompting for username and password, when user attempts to download a file attachment. This guide provides the solution for opening these attachements.

Text copied from Ms Word and pasted into Blackboard causes display issues [PDF]
Text pasted from Microsoft Word into Blackboard causes pages to not to display properly. Learn about a tool in Blackboard that can be used to resolve the problem of pasting from MS Word.

Special characters in File Names uploaded to Bb cause problems [PDF]
Files uploaded with names containing special characters, like assignment #1.doc, cause error messages. Learn how to avoid problems with special characters in file names.