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Faculty & Staff

Risk & Benefits Management

Claim Procedures

Medical
Always present (or be prepared to present) your Illinois Central College Health Care Plan ID Card when receiving covered services because the Card contains billing directions for your hospital or doctor. Hospitals and doctors should send their standard forms directly to Mutual Medical Plans at the address shown on your ID Card. Miscellaneous covered expenses may be submitted by you directly to Mutual Medical Plans along with a completed Medical Claim form available in the Benefits Office.

Dental and Vision
Obtain a Dental or Vision Service Report form from the Benefits Office; complete the employee portion; then have the dentist or doctor complete the balance of the form and send it directly to Mutual Medical Plans at the address shown on the form.

Benefits normally will be paid directly to the provider of the service unless the claim indicates the bill already has been paid; however, the Plan reserves the right to pay you, or a relative in the event of your death. Benefits are not assignable.

Claims must be filed within 180 days after the end of the calendar year in which the expense is incurred.

The Plan reserves subrogation rights and the right to recover any overpayment from you or any person or organization. If payments which should have been made by the Plan are made by another health care program, the Plan shall have the right to pay over to such organization or party making such payments any amount it shall determine is warranted to satisfy this provision, and the Plan shall be discharged fully from liability.