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Catalog

Course Descriptions

HOS 110: INTRODUCTION TO HOSPITALITY MANAGEMENT

3 hrs. (OC)

Prerequisite:

This course provides a survey of a travel and tourism industry, gives an insight into each department in lodging and food service operations. It explores issues hotel/motel managers face daily and highlights career opportunities.

HOS 111: FRONT OFFICE OPERATIONS

3 hrs. (OC)

Prerequisite: HOS 110 or concurrent enrollment

This course shows students how to perform and manage front office functions and how these functions affect the overall operation of a hotel. It explains reservation, registration and check-out procedures, how to handle guest complaints and emergencies, plus basic hotel accounting and night audit procedures.

HOS 112: FACILITIES MANAGEMENT

3 hrs. (OC)

Prerequisite: HOS 110

This course is a survey of the various aspects of housekeeping and plant management. It includes the training, scheduling, and supervision of staff and the evaluation, purchase, and proper use of equipment, materials, and supplies.